Frequently Asked Questions

Insight Cash tracks your expected check-in amount instead of you calculating your ending bank from paper slips and separate systems. When you’re ready to close, the system already knows your expected amount, so you’re counting and confirming, not reconstructing your shift by hand.

Insight Cash shows your variance in real time as you count, so you can recount before submitting. Your property’s thresholds apply automatically: minor variances get noted, larger ones require a note and supervisor approval before the shift closes, the same process, without the paper trail.

You’ll still have physical backup for table fills, drop receipts, and signed jackpot slips, which originate outside the system. Everything else you enter, jackpots, tickets, cash advances, is logged digitally with a timestamp, so there’s no re-writing totals or hunting down signatures.

Yes. Insight Cash tracks accountability correctly no matter how cashiers move between windows or stations during a shift, so switching locations never creates a reconciliation gap.

Yes. Data that cashiers and the count team already entered flows automatically into your view, so you’re confirming, not retyping. Count Team transactions can also use blind count, populating totals only once they match, protecting your team from mishandling accusations.

Yes. Insight Cash configures to your property’s vault structure, including multiple locations and shared accountability arrangements. Variance attribution and imprest enforcement follow your property’s configuration, so the system accommodates how your team operates.

Insight Cash removes both. Verification happens digitally instead of a physical sign-off, so money moves to the main bank once counted, no waiting on vault staff. Buy/sells disappear entirely, driving shorter lines and fewer back-of-house bottlenecks at shift change.

Yes. Transaction data pulls in automatically from every connected source and sits side by side in one platform, instead of you manually pulling and retyping it from disconnected systems. You start the day auditing by flagged issue, reviewing what doesn’t match.

Because all connected data lives in one platform, a flag shows exactly when and where a variance occurred, instead of cross-referencing paperwork weeks later. Jackpot reconciliation, for example, flags only mismatches, cutting review from hundreds of records to a handful.

Properties on Insight Cash typically finalize and lock the prior day’s activity by the next day, compared to a week or more manually. It also removes manual journal entry compilation, saving more time and eliminating the month-end scramble.

Three tools: system audit reports by function (jackpots, kiosks, F&B, and more), comparing entered data to source systems; the Daily Activity Report, covering full-day activity across every connected system; and Revenue Audit Task & Exception Management, assigning audits and giving managers a view of workload, status, and anything past due, replacing spreadsheets.

Once revenue audit is complete, a user with permission locks the game day, then exports a report formatted to book directly into your GL software. That export, and depending on your system, the GL upload too, can be automated.

It’s fully configurable to your GL account names and account numbers.

Booking requires someone with the appropriate permissions in Insight Cash, so you can review everything before it posts.

Yes, by users with permission to unlock the game day and adjust the necessary transactions. A new Daily Activity Report can then be exported and rebooked to your accounting platform.

Every change of accountability requires at least two electronic signatures and generates an electronic document with those signatures, a timestamp, and the who, what, and when of the transaction, all instantly accessible without digging through paperwork.

A built-in signature audit tool automatically compares each signature against that staff member’s recent signatures. Mismatches get flagged for compliance to review and take corrective action.

The platform is highly configurable to your existing controls, and CCT helps recommend best practices for structuring them. For example, transactions over a set threshold can require a second approval signature before moving forward.