Scaling Client Solutions is Easy, Keeping Them Human is the Work

by Jake Proffitt, Vice-President of Client Solutions In client services, growth is something you feel before it ever shows up on paper. The volume increases. The pace shifts. The questions get more complex and what used to be a quick conversation across a desk starts requiring coordination across teams. That’s when you find out whether […]

CCT Supports a Historic Opening at Resorts World New York City

This week, Resorts World New York City officially became the first casino in New York City’s 400-year history to offer live table games, marking a major milestone for the property and for gaming operations across the region. Located next to Aqueduct Racetrack in Queens, the expanded casino now features more than 240 live table games, […]